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• How many channels of music are available?  Top
XM currently offers over 170 digital channels that include 69 commercial free music channels. See theProgramming Page.
• Besides music, what other content is available?  Top
XM offers news, sports, talk and other audio entertainment.
• Is seasonal holiday music available?  Top
XM Satellite Radio is revolutionizing radio by offering exciting and unprecedented coast-to-coast programming. Listeners need to tune to the XM band on their XM radio to tune into our programming. XM's listeners still have access to their local AM & FM stations for local content.
• Can I prevent my employees from playing certain    channels that might not be appropriate for my    business?  Top
Yes. All you need to do is call our listener care toll free number (1-800-XMRADIO) and have any of the channels deleted from your channel lineup.
• How much does the XM service for business cost?  Top
We have several attractive options and pricing plans that are tailored to meet your specific business music needs. Please contact us for a quote.
• Why is there a difference in cost between a    commercial and consumer subscription?  Top
A consumer account is established when customers listen to XM programming for personal use in their vehicle or home. In a commercial or business setting, such as a doctor's office, dentist's office, restaurant/bar, retail stores, hair salons, malls, etc. many customers and/or employees are listening to XM programming as background music. With an XM Commercial Service package for your business, XM reports and pays all commercial licensing and royalty obligations to the artists, unless you operate an establishment that charges an admission or membership fee (e.g. a theme park, skating rink, dance club, health club, etc.) or use music sources other than XM (e.g. CDs, DJs, live music or terrestrial radio, etc.), in which case you are responsible for payment of any copyright royalties to ASCAP, BMI, SESAC or for any sound recordings.
• How do I sign up for XM service?  Top
There are no long-term commitments, hidden cancellation fees, or contracts required.
• Are commercial music rights fees paid by XM?  Top
XM pays all required fees to ASCAP, BMI, SESAC, etc. There are no additional fees you are required to pay unless you operate an establishment that charges an admission or membership fee (e.g. a theme park, skating rink, dance club, health club, etc.) or use music sources other than XM (e.g. CDs, DJs, live music or terrestrial radio, etc.), in which case you are responsible for payment of any copyright royalties to ASCAP, BMI, SESAC or for any sound recordings.
• What is the charge if I want a second or more XM    receivers to play in another part of my business?  Top
After the first radio at a location, the XM service for a second or subsequent radios at the same business address is $9.99 per month.
• Is there a one time activation fee?  Top
Yes. Its $14.99 per radio activated.
• What billing options are available?  Top
Billing can be monthly, quarterly, semi-annually or annually. A $2.00 fee per invoice applies for accounts that choose invoice billing. The fee is per invoice, not per month.
• What equipment do I need to get XM in my business?  Top
You need an XM satellite receiver with the accessories for business use. There are many equipment options available. You can contact us for more informationhere.
• Where can I buy the equipment?  Top
You can purcase the equipment from Satellite Radio Superstore. Please visit ourcommercial contact pagefor more info.
• Do I need a sound system?  Top
All XM receivers are designed to work with existing sound systems. If you do not have a sound system and desire to have one installed Visit ourCommercial Page
• Where does the antenna mount?  Top
The small 2.5"e; x 3"e; antenna can be mounted inside any south facing window or skylight with a clear unobstructed view of the southern sky. The satellite signal will also penetrate some wooden roofs and XM has an extensive network of terrestrial repeaters in most cities, so other locations inside your business may work as well for the antenna. In cases where an outdoor antenna is required, the supplied 2.5"e; x 3"e; low profile antenna is weather-proof and can be easily mounted on an external wall pointing in a general south facing direction with a clear view of the sky. Roof mounting is generally not required.
• Do I need an outdoor roof-mounted antenna and    permission from my landlord?  Top
In the cases where an outdoor antenna is required, the supplied 2"e; x 3"e; low profile antenna is weather-proof and can be easily mounted on an external wall with the antenna pointed in a general south facing direction with a clear view of the sky. Roof mounting is generally not required.
• Is the XM signal subject to outages from rain or    snow?  Top
No. Unlike other satellite services and music services you may be familiar with, XM's unique satellite technology is not subject to any kind of weather related outages.
• Can XM provide music on hold?  Top
Yes. There is no additional charge for this. Contact us for more information.
• Is professional installation and support available?  Top
Yes, please visit thecommercial contact pagefor more information.