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Satellite Radio Superstore Privacy Policy


Satellite Radio Superstore
Winter Park, Florida, USA

Legal Information


May 26, 2011

Your privacy is very important to us. This Privacy Policy discloses how Satellite Radio Superstore ("SRS") www.xm-radio-satellite.com and its affiliates collect, protect, use and share personal information gathered about you, in conformance with the applicable law. All personal information is collected in a fair and non-intrusive manner, with your voluntary consent. Personal Information is not accessible to anyone outside the specific function for which it is collected. SRS respects the privacy of customers and other visitors to our websites who may choose to provide personal information. We recognize the need for appropriate protection and management of personal information that you provide to us. This Privacy Policy will assist you to understand what types of information we may collect, how that information may be used, and with whom the information may be shared.

Satellite Radio Superstore has been awarded TRUSTe's Privacy Seal signifying that this privacy policy and practices have been reviewed by TRUSTe for compliance with Trust's Program Requirements http://www.truste.com/privacy_seals_and_services/consumer_privacy/privacy-programs-requirements.html including transparency, accountability and choice regarding the collection and use of your personal information. TRUSTe's mission, as an independent third party, is to accelerate online trust among consumers and organizations globally through its leading privacy trustmark and innovative trust solutions. If you have questions or complaints regarding our privacy policy or practices, please contact us at 1-800-513-8554 or email us at contactus@satelliteradiosuperstore.com. If you are not satisfied with our response you can contact TRUSTe here http://watchdog.truste.com/pvr.php?page=complaint


In an effort to comply with the law, and our commitment to protect your personal information, we provide the following, which discloses our policies.


What type of information do we collect?

Personal Information that will be collected includes but is not limited to: identifying information such as name, home address, home telephone number, e-mail address, and financial information.


Cookies - Internet Users

In addition to Personal Information, we use data collection devices such as "cookies" on certain web pages to help analyze our web page flow and measure promotional effectiveness. Cookies are pieces of information a website sends to an individual's hard drive while they are viewing the website. Cookies allow the website to remember important information that will make your visit to the site more useful. We use cookies to help improve your future visits. If you do not wish to receive a cookie or if you wish to set your browser to warn you each time a cookie is being sent, or if you wish to turn off all cookies, use the options on your browser to assist you. The "Help" option on your browser may assist you in changing your cookie preferences. Please note that by turning cookies off, you will not have access to many features available on our website.


Third Party Cookies

The use of cookies by our [partners, affiliates, tracking utility company, service providers] is/is not covered by our privacy statement. We do not have access or control over these cookies. Our [partners, affiliates, tracking utility company, service providers] use session ID cookies to make it easier for you to navigate our site, in order for you to use the shopping cart, etc.


Children and Data Collection

We care about the safety of children. We will not knowingly allow anyone under 13 to provide us any personally identifying information.


Our Use of Your Information

We use your Personal Information to facilitate the services you request. We have tailored our Privacy Policy to adequately inform you of the use of your Personal Information.


Collection and Use of Customer Information

SRS will not collect customer Personal Information, unless the customer contacts SRS directly. In order to adequately address a customer's concern. Failure to provide necessary information may prevent SRS from fully addressing any customer concerns.

If you are a participant in the Online Satellite Radio Superstore Store, we ask for contact information, name, shipping address, phone number, and e-mail for the sole purpose of processing order information and to send information to shipping carriers. In the future, we may use this information to contact you regarding products or promotions, as well as other products and services, which may be of interest to you. At any time you may "opt out" of future contacts by un-subscribing from our database or contacting the Privacy Officer at optout@satelliteradiosuperstore.com or calling 1-800-513-8554.


Choice/Opt-Out

You may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails or you can contact us at optout@satelliteradiosuperstore.com or calling 1-800-513-8554.


Sharing of Personal Information

We will share your personal information with third parties only in the ways that are described in this privacy statement. We do not sell your personal information to third parties.

We may share Personal Information with our service providers such as shopping cart services, email services, and shipping carriers, consultants and affiliates for our internal business purpose including processing credit card payments, email newsletters, order updates, and providing address information to shipping carriers. Except as described in this Privacy Policy, SRS will not share Personal Information with a third party, unless a customer requests, consents to such disclosure, or disclosure is required or authorized by law. SRS reserves the right to disclose Personal Information to a third party if a law, regulation, search warrant, subpoena, or court order legally requires or authorizes us to do so. SRS also reserves the right to disclose and/or transfer Personal Information to a third party in the event of a proposed or actual purchase, sale, lease, merger, amalgamation or any other type of acquisition, disposal, or financing of all or any portion of SRS or of any of the business or assets or shares of SRS.


Storage, Retention, and Accuracy of Personal Information

SRS insures that Personal Information is safeguarded against loss, access, use, modification, disclosure or other misuse. All reasonable steps are taken to prevent unauthorized use or disclosure of your Personal Information.

SRS will retain your Personal Information only for as long as necessary to fulfill the purpose(s) for which it was collected and to comply with applicable laws, and your consent to such purpose(s) remains valid after termination of our relationship with you.

We take all reasonable steps to insure that your Personal Information is accurate, up-to-date, complete, relevant and not misleading.

SRS may store your Personal Information in its databases located in the United States and/or other countries outside of the United States. Additionally, some of our service providers may reside in the United States or other countries outside of the United States and will be subject to the laws of the local jurisdiction. As a result, in certain circumstances, the United States and other foreign governments, courts, law enforcement agencies or regulatory agencies may be entitled to access the Personal Information collected and held by SRS.


Updating/Accessing/Amending/Correcting Personally Identifiable Information

If your personally identifiable information changes, or if you no longer desire our service, you may [correct, update, amend, delete/remove or deactivate it] by making the change on our member information page or by emailing our Customer Support at contactus@satelliteradiosuperstore.com or by contacting us by telephone or postal mail at the contact information listed below.


Contact Information

If you have any questions or complaints, please contact the Privacy Officer. The Privacy Officer can be reached by telephone at: (407) 657-8777; by Facsimile at: (407) 657-8177; by email at: privacyofficer@satelliteradiosuperstore.com; or by mail at Satellite Radio Superstore, 7213 Sandscove Court Suite 10, Winter Park, FL, 32792, USA. We will address your concern and attempt to resolve any problem.


Links to Non-SRS Web Sites and Third Parties

Please note that SRS or SRS web sites may contain links to other web sites for your convenience and information. SRS does not control those sites or their privacy practices, which may differ from www.xm-radio-satellite.com. SRS's privacy policy cannot and does not apply to external Web areas. We do not endorse or make any representations about third party web sites. The personal data you choose to give to unrelated third parties is not covered by the SRS privacy policy. We encourage you to review the privacy policy of any company or website before submitting your Personal Information. Some third parties may choose to share their personal data with SRS; that sharing is governed by that third party company's privacy policy.


Security

The security of your personal information is important to us. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security.

When you enter sensitive information (such as a credit card number) on our order forms, we encrypt the transmission of that information using secure socket layer technology (SSL).


Changes to our Privacy Policy

We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you in this Privacy Policy, by email, or by means of a notice on our home page.